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Organisations rely on social collaboration systems to develop their culture and view of the world. This has an inherent value to a business – but how do you quantify it?
Collaboration Maturity
Applicable's proven Collaboration Maturity Analysis service allows us to assess the state of your organisation and its capability to collaborate across a range of focus areas.
The Applicable Enterprise Social Collaboration Maturity model identifies opportunities for improvements in business performance, productivity and agility. Applicable’s unique model provides a map against which performance against best practice can be benchmarked. It provides a way to assess improvements required to support the compelling challenges facing the organisation. The roadmap and action plan form a blueprint for business improvements and the return on investment to be realised.
Identifying the ideal social profile for your business and managing the adoption is essential to understanding what your goals are. To do this we need to understand your business and itsorganisational goals. We do this by interviewing key executives from a range of business areas including marketing, sales, operations and finance.
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We assess what the business is aiming to achieve through its use of technology to support its day-to-day operations. We create an inventory of the key business processes and systems that support those operations and identify existing collaboration tools such as email, document management and instant messaging or voice systems.
We build a picture of the users of the systems so that we can understand exactly what they will require to support the business in meeting its objectives. We can the create a picture of the demand generated by the business for collaboration.
The dimensions of the assessment cover five focus areas: - Employee “enablement” (the ability to utilise technology and its adoption)
- The “delivery” of platform itself and how robust it is
- The “management” of the platform
- How the platform is used to “communicate”
- The policies and “governance” of the platform
The result of this assessment is a signature for your business and its collaboration maturity. This determination of your business’ potential for collaborative maturity provides insight into the current state of the business. It also provides key information which allows Applicable to develop a unique “action plan” to achieve the future state required to deliver collaboration services to support the business.
Key to our approach is the ability to create measurable outcomes and business cases for each improvement area on the action plan. Each of these improvement areas will have a measurable outcome for your business.
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