The best of Applicable services applied to your infrastructure on your premises. Applicable Remote Managed Services (ARMS) is a set of remote management services that enable customers to leverage the scale and experience of Applicable's best in class 24x7 service desks and operations centres in the UK and Australia.
This ensures your business critical applications are always online and you can concentrate on running your business.
Modular
The services are modular - certain elements can be managed by Applicable while others can be retained by the customer. The services provided by Applicable have been designed as compatible building blocks so that new and additional technologies can be added. With the support of ARMS, customers can move confidently and quickly into new areas of technology where resources are scarce or expensive.
Operating Systems, applications, hardware and communications can be can be included in the remote management package, as can any part of the underlying infrastructure on which applications run.
The services can be tailored to meet your needs: from providing supplementary support to an internal team, right through to being a fully managed and monitored solution.
ARMS delivers a superior level of application support through the deployment of highly trained and experienced engineers specialising in each technology area supported. |
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Get back the Power of Choice
With more than a decade of experience delivering always-on email services to enterprise organisations, Applicable is perfectly placed to ensure our customers arrive at the optimal combination of availability, flexibility and scalability for email services - and at the right price.
24x7 monitoring
Applicable’s customer interface is a unique helpdesk solution in that our first line helpdesk consists of highly experienced engineers who are able to significantly compress the diagnosis and fault fixing process. The person taking your call is typically the engineer who will deal with the work request or fault. This is key to gaining customer confidence and puts the customer in direct contact with the right technology experts.
Applicable carries out remote management and monitoring of customer servers using a secure VPN over the Internet or through a dedicated circuit direct to site. Any dedicated circuits can be managed end-to-end by Applicable. Regardless of the connectivity option, Applicable offers monitoring services which show the availability of your applications to the Internet or internal users.
Our service desk operates 24x7 fulfilling service requests and resolving incidents to ensure your applications are operating effectively around the clock.
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