Realise Ecomonies of Scale by Consolidating your Infratsructure and Application Support into a Single Contract.
Applicable's incident based pay-for-support program allows you access to Applicable's Service Desk - 24x7. The service is designed to include on site and remote engineering, consultancy, project management and development resources. The service is sold through a simple points system - unused points don't time expire so the support is there when you need it most.
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IBM Lotus |
Microsoft Exchange, OCS and SharePoint |
BlackBerry Enterprise Server |
Quest Software |
VMWare |
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Microsoft Windows Server |
Active Directory |
Riverbed WAN Optimisation |
Neverfail for BES |
Cisco |
Applicable can help you get the most from your Messaging & Collaboration estate. Call free for a pre-sales consultation on 0800 073 0312 or email sales@applicable.com.
Why Applicable?
“The technical people, without exception, are very good. We worked with a team of five people from Applicable on this project, combining their technical knowledge and experience to develop the right solution for our business.”
Dr Peter Pang, European Technical Support Manager, NEC Europe |
“Applicable’s flexibility and their absolute determination to support our solution. It’s something we value and it’s why we continue to have great confidence in Applicable not just as a provider, but as a trusted advisor and valued business partner.”
Sue Morgan, Customer Service Manager, Spirit Group |
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Contact us to arrange a meeting with one of Applicable's Sales team to discuss our service offerings. |
Why Flexible Support?
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24x7 Remote Support Services - Applicable’s permanently staffed service desks in the UK and Australia will ensure true 24x7 access to our support teams to support all aspects of your messaging and collaboration infratructure. Based upon ITIL® standards, the Support Service covers all critical processes:
> Incident management: to detect and restore interruptions to service
> Problem management: to identify root causes of Incidents, where possible, and provide recommendations for prevention
> Change management: to manage the approval, build, test, and implementation phases to reduce undesired effects |
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Onsite Professional Services and Remote Engineering - Applicable’s Core Professional Services provides you with direct access to our specialised messaging, collaboration and infrastructure skills and expertise to designing and building a reliable, scalable estates.
> Application deployments
> Server Health Checks
> Version upgrades
> Server and application consolidation projects
> Co-existence projects (Lotus Notes and Exchange)
> Third party solution implementations (BES, Quest Software, Neverfail......)
> Domino and SharePoint Development |
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Contact the us to arrange a meeting with one of Applicable's Sales team to discuss our service offerings. |